Frequently Asked Questions

Yes! All our customers are free to use our visual materials. This includes product images as well as images of products shot on models as well as any pictures posted on our Instagram account. If you use our images on social media channels, we’d love to be tagged!
Images of items you have purchased through our website are listed per order and can be downloaded from your account. This means you can quickly download a .ZIP file containing all images of items included in your order.
It’s also possible to download these images individually from our website by right-clicking on the images and saving them on your computer.

We use a variety of materials to make our jewelry. Personally, we love gold-plated (metal with a thin layer of gold) and stainless-steel jewelry. The thin layer of gold applied to the top of the metal is 2.5 microns thick and consists of 18K yellow gold, white gold, or rose gold. （All jewelry made before 2020 is covered with a 14K gold layer) This layer is also applied over stainless steel jewelry, and the color of this jewelry is determined by the color of the gold plating. The stainless steel jewelry is made of 304 or 316L steel. All our jewelry is nickel free.

Although the quality of our jewelry is durable, we advise our customers not to wear our jewelry while showering or sleeping, or during sports or similar activities. The best way to care for your jewelry is to avoid contact with water, hairspray, and body lotion. In some cases, the pH level of your skin can have a negative effect on the jewelry and may cause discoloration.

We recommend to use a 250 – 300% markup to determine your suggested retail price. We have found that this is a fair markup which ensures profitability for all our customers. At the same time, this markup ensures that end consumers find the selling prices to be fair and reasonable.

Yes, this is definitely possible. On the Find a Shop page end consumers can find an overview of which stores sell Yehwang products.