Frequently Asked Questions
We provide the following payment methods for orders placed in our online store:
- Credit / Debit card
I received a discount code. To which products can this code be applied?/How do I apply a Yehwang Global promo code to my order?
Discount codes apply to the total value of your order. Sale and brand items are excluded from discount. Please note that discount codes are valid only once and a maximum of one code can be used per order.
It is not possible to pay by bank transfer. Payment can be made through our website. You can find more information about payment options here.
At Yehwang Global, we attach great importance to network security. We will never store any financial information on our servers. We employ trusted and reputable third-party escrow agents and payment providers to ensure the security of personal data.
Please do not worry about this situation. It can happen that something goes wrong with your payment. How can you be sure if it came through correctly, for example, after you received an error message? We advise you to take a look at your own bank statement to see if the amount has been deducted. When the payment has been successful, you can assume that the order has come through and with a little luck, you will receive it the next business day expect Sundays and holidays (depending on your shipping location). If this is not the case, or if you would like to have it checked by us, please contact our customer service. This can be done by mail to email@example.com. Our customer service is going to check for you if the payment was made succesful.
Depending on the request invoices can be adjusted. Please contact our customer service at firstname.lastname@example.org to discuss your request.