Frequently Asked Questions

For all deliveries worldwide, We currently offer three shipping ways: DHL, FEDEX and Best Way.

We offer worldwide free shipping from $50.(we recommend, but in this way you can’t specify the courier)

Less than $50, you need to pay the shipping fee by yourself. There are three shipping ways you can choose:DHL(generally costs under $25), FEDEX(nearly about $20)and the best way(costs $16, we suggested).

Processing starts after your payment confirmed. Normally, it needs 2-3 business days.

Shipping time depends on what courier is selected. For DHL, it normally needs 4-8 business days. For FedEx, it needs 6-9 business days. And it needs about 8-12 business days for the best way.

After shipping you will receive a track and trace code from us to track your order at all times. Due to COVID-19 delivery might be delayed.

Yes, you will receive a track and trace code by email from our logistics service providers. If you have not received this code you can contact us at helpdesk@yehwangglobal.com. Do not forget to mention you order number.

All prices on the Yehwang Global website are excluding VAT. Customers responsible for import duties and taxes related to their orders. Yehwang Global will not pay any duties or taxes.

When your order arrives at customs at the destination country you will be informed by the courier if import duties or taxed need to be paid by the buyer.

Import regulations vary per country, please get informed about local regulations before making a purchase on the Yehwang Global website. If you have a VAT number please fill this number in during check-out.

According to US policy, less than $800 is free of customs duty and VAT.